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Terms of Use

TERMS OF USE

I HAVE READ THESE CONDITIONS OF USE AND COMPREHEND, UNDERSTAND, WILL COMPLY, CONSENT, AND AGREE WITH THE FOLLOWING STATEMENTS,  REQUIREMENTS AND CONDITIONS IN ORDER TO USE THIS WEB SITE, SELFCOLLECT.COM AND ITS SERVICES FROM SELFCOLLECT.LLC:

  • IT IS MY SOLE RESPONSIBILITY, IF NECESSARY, TO OBTAIN ADVICE, DIAGNOSIS, AND/OR TREATMENT FROM A QUALIFIED HEALTHCARE PROVIDER BASED ON THE RESULTS OF THIS TESTING AND OTHER RELATED CIRCUMSTANCES OR POSSIBLE PRE-EXISTING CONDITIONS.
  • I CONSENT TO RECEIVE COMMUNICATIONS ELECTRONICALLY, EITHER BY TEXT MESSAGE (SMS) OR BY EMAIL, AND AM REQUESTING THAT THE RESULTS OF LABORATORY TESTS PERFORMED ON SAMPLES THAT I SUBMIT BE SENT TO ME DIRECTLY.
  • BY REQUESTING ELECTRONIC NOTIFICATION, EITHER TEXT MESSAGE (SMS) OR EMAIL, I CONSENT TO RECEIVE AN ELECTRONIC NOTIFICATION WHEN MY RESULTS ARE READY AND CONSENT TO LOGIN PRIVATELY AND SOLELY TO A SECURE PORTAL TO VIEW THE RESULTS OF TESTING ON SAMPLES THAT I HAVE SUBMITTED. I UNDERSTAND IT IS MY RESPONSILIBTY TO MAINTAIN THE CONFIDENTIALITY OF MY ACCOUNT, PASSWORD OR PIN AND FOR RESTRICTING ACCESS TO MY COMPUTER OR DEVICE. I ALSO AGREE TO ACCEPT RESPONSILIBTY FOR ALL ACTIVITIES THAT OCCUR UNDER MY ACCOUNT, PASSWORD OR PIN. 
  • I UNDERSTAND THAT BY SELECTING TEXT MESSAGE (SMS) NOTIFICATIONS, STANDARD CHARGES PER MY WIRELESS CARRIER MAY APPLY. SELFCOLLECT, LLC IS NOT RESPONSIBLE FOR THESE CHARGES.
  • IF I RECEIVE A POSITIVE RESULT (THAT IS, NOT NEGATIVE, AND NOT INDETERMINATE), IT IS MY SOLE RESPONSIBILITY TO SEEK A QUALIFIED HEALTH CARE PROVIDER IMMEDIATELY FOR ADVICE AND TREATMENT, IF NECESSARY.  I HAVE NO EXPECTATIONS OF MY OWN NOR FROM OTHERS FOR RECEIVING ANY MEDICAL CARE, TREATMENT,  OR FOLLOW UP FROM SELFCOLLECT, LLC.
  • WHEN PROVIDING PERSONAL REQUESTED INFORMATION TO THIS WEBSITE UNDER ANY CIRCUMSTANCE, I UNDERSTAND AND AGREE THAT I AM BEING TRUTHFUL, ACCURATE AND THAT ANY AND ALL MAIL-IN KITS THAT I PURCHASE AND THEIR CONTENTS WILL ONLY BE USED BY ME AND FOR MY PERSONAL USE.
  • I UNDERSTAND THAT IF I DECIDE TO CHECK-OUT ANONYMOUSLY, MY NAME WILL NOT AND CANNOT APPEAR ON THE RESULTS PAGE AND THAT SELFCOLLECT WILL NOT BE ABLE TO PLACE MY NAME ON THE RESULTS PAGE EVEN UPON MY SUBSEQUENT REQUEST.  I ALSO UNDERSTAND THAT A MEDICAL PROFESSIONAL MAY NOT ACCEPT THE RESULTS WITHOUT A NAME APPEARING ON THE REPORT.
  • I AM ADVISED, COMPREHEND, AND AGREE THAT THERE IS A 50% CANCELLATION FEE IF I CANCEL AFTER THE KIT HAS BEEN SHIPPED. ONCE TESTING HAS BEEN COMPLETE, THERE ARE NO REFUNDS AVAILABLE. IF I DO CANCEL PRIOR TO SHIPPING, I WILL RECEIVE A 100% REFUND.
  • SELFCOLLECT, LLC,  RESERVES THE RIGHT TO REFUSE PROVISION OF KITS AND TESTING SERVICE, TO ELIMINATE OR TERMINATE ACCOUNTS, MODIFY CONTENT, OR CANCEL REQUESTS IN ITS SOLE DISCRETION.
  • THIS WEB SITE REPRESENTS A PROVISIONARY SOURCE FOR INDIVIDUALS WHO REQUEST TESTING BUT NEITHER THE SITE NOR ITS OWNERS PROVIDE MEDICAL THERAPY.   I CONSEQUENTLY UNDERSTAND THAT SELFCOLLECT, LLC, IS NOT A MEDICAL PRACTICE AND DOES NOT PROVIDE INTERPRETIVE MEDICAL ADVICE, CLINICAL DIAGNOSES, OR RECOMMEND TREATMENT.  IT IS YOUR RESPONSIBILITY TO SEEK INTERPRETIVE MEDICAL ADVICE, CLINICAL DIAGNOSES, OR RECOMMENDED TREATMENT FROM QUALIFIED HEALTHCARE PROVIDERS WHO UNDERSTAND YOUR SPECIFIC CIRCUMSTANCES.
  • ANY AND ALL ITEMS PURCHASED FROM SELFCOLLECT, LLC, REPRESENT A SHIPMENT CONTRACT; CONSEQUENTLY RISK OF LOSS AND TITLE FOR THESE KITS AND CONTENTS PASS DIRECTLY TO YOU ONCE OUR DELIVERY TO THE CARRIER IS COMPLETE.
  • I UNDERSTAND THAT SELFCOLLECT, LLC CANNOT GUARANTEE THE EFFICINCIES AND ERRORS OF THE USPS. I UNDERSTAND IT IS MY RESPONSILITY TO TRACK MY PACKAGE AND ALL TRACKING INFORMATION WILL BE PROVIDED BY SELFCOLLECT, LLC. IF I DO NOT RECEIVE MY PACKAGE AS INDICATED BY THE TRACKING INFORMATION, I CAN EMAIL ORDERS@SELFCOLLECT.COM AND ONE NEW PACKAGE WILL BE SENT OUT IN GOOD FAITH THAT I DID NOT ACTUALLY RECEIVE MY PACKAGE.
  • I CONFIRM AND AFFIRM THAT I AM 14 YEARS OLD OR OLDER AND THAT I AM THE ONE REQUESTING THESE KITS AND THE INDIVIDUAL BEING TESTED OR WHO PLANS ON BEING TESTED. I AGREE TO COMPLY WITH THE LEGISLATED AGE RESTRICTIONS OF THE STATE IN WHICH I RESIDE.
  • I UNDERSTAND THAT ORDERING TEST KITS FROM SELFCOLLECT.COM REQUIRES SHIPPING A SELFCOLLECT AT HOME COLLECTION KIT TO ME.  CONSEQUENTLY, I UNDERSTAND THAT I WILL BE RESPONSIBLE FOR CAREFULLY FOLLOWING THE INSTRUCTIONS AND RETURNING THE KIT FOR PROCESSING.  I ALSO UNDERSTAND THAT IF TESTING IS PERFORMED BUT AN ACCEPTABLE, ADEQUATE, AND SATISFACTORY SAMPLE IS NOT RECEIVED VIA THE AT HOME COLLECTION METHOD, NO REFUNDS WILL BE MADE AND 1 (ONE) NEW KIT WILL BE FORWARDED ONCE BY USPS 1ST CLASS MAIL TO ME FOR REPEAT COLLECTION AT NO ADDITIONAL CHARGE.
  • I UNDERSTAND THAT SELFCOLLECT, LLC OFFERS FREE FIRST CLASS SHIPPING OPTIONS THROUGH THE UNITED STATES POSTAL SERVICE (USPS).  I DO HAVE THE OPTION UPON CHECK-OUT TO PAY FOR PRIORITY SHIPPING THROUGH THE USPS.  HOWEVER, SELFCOLLECT, LLC NOR THE USPS CAN GUARANTEE THE EXPEDITED OR OVERNIGHT SHIPMENT OF MY KIT DUE TO THE LOCATION OF THE MAILING ADDRESS, WEATHER DELAYS AND/OR ANY OTHER CIRCUMSTANCES THAT MAY DELAY SHIPPING. (PLEASE SEE "WHAT IS PRIORITY MAIL EXPRESS?" AT THE FOLLOWING LINK: http://faq.usps.com)
  • I CONSENT TO RECEIVE ALL COMMUNICATIONS FROM SELFCOLLECT.COM ELECTRONICALLY INCLUDING THE RESULTS OF TESTING.  I AGREE THAT ALL DISCLOSURES AND OTHER COMMUNICATIONS THAT ARE PROVIDED TO ME ELECTRONICALLY SATISFY ANY LEGAL REQUIREMENT THAT SUCH COMMUNICATIONS BE IN WRITING.
  • I UNDERSTAND AND COMPREHEND THAT SELFCOLLECT DOES NOT TEST FOR HIV (HUMAN IMMUNODEFICIENCY VIRUS) AT THIS TIME 
  • ANY AND ALL PERSONAL MEDICAL INFORMATION AND PERSONAL DATA COLLECTED AT THE SELFCOLLECT.COM WEB SITE WILL BE TREATED CONFIDENTIALLY AS REQUIRED BY HIPAA (HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996).  PLEASE SEE SELFCOLLECT LLC. PRIVACY POLICY
  • I UNDERSTAND AND CLEARLY COMPREHEND THAT SELFCOLLECT, LLC’S ASSOCIATION WITH ME WILL NOT EXTEND BEYOND THE SCOPE OF THE TESTING IN CONSIDERATION AND IS LIMITED TO THE ELECTRONIC PROVISION OF TESTING RESULTS.
  • I UNDERSTAND THAT EVERY EFFORT WILL BE MADE TO HAVE MY TESTING RESULTS RETURNED TO ME IN A TIMELY MANNER AFTER AT HOME COLLECTED SPECIMENS ARE RECEIVED FOR PROCESSING.  I UNDERSTAND THAT AT TIMES THE RESULTS MAY BE DELAYED OR REPEATED AND/OR A REPEAT SAMPLE MAY BE NECESSARY IF THE SAMPLE IS INDETERMINATE.
  • NOTIFICATION OF AVAILABILITY OF MY RESULTS WILL TAKE PLACE IN A REASONABLY TIMELY MANNER ASSUMING NO UNEXPECTED DELAYS IN RECEIVING OR PROCESSING THE SAMPLES.  I UNDERSTAND THAT IF I HAVE NOT BEEN NOTIFIED ABOUT MY RESULTS, I CANNOT ASSUME THAT THE TEST RESULTS WERE NEGATIVE, INDETERMINATE OR POSITIVE. IT IS MY RESPONSIBILITY TO EMAIL CUSTOMER SUPPORT AT INFO@SELFCOLLECT.COM FOR INSTRUCTIONS ABOUT RECEIVING MY RESULTS SHOULD THERE BE ANY QUESTION.  
  • I UNDERSTAND THAT I WILL BE TESTED ONLY FOR THE TESTS THAT I SELECT AND FROM THE BODY SITES THAT I SELECT AND PURCHASE, AND THAT I WILL NOT BE TESTED FOR EVERY POSSIBLE STD/STI OR BODY SITE.  I ALSO UNDERSTAND THAT TESTING ONE BODY SITE DOES NOT IMPLY OR VERIFY THAT OTHER BODY SITES ARE COMPARABLY POSITIVE, NEGATIVE OR INDETERMINATE FOR THE SAME TEST ANALYTE.
  • BECAUSE THERE IS A CERTAIN LATENT PERIOD AFTER EXPOSURE TO STD/STIS BUT BEFORE THE TEST RESULTS WILL BE POSITIVE OR BEFORE SYMPTOMS ARISE,  I UNDERSTAND THE NEED FOR REPEAT OR MULTIPLE TESTING AT PERIODIC INTERVALS RANGING FROM MONTHLY TO ANNUALLY WHEN LATENT INFECTIONS MAY BE PRESENT BUT ARE ASYMPTOMATIC.
  • AT TIMES A PERSON COULD BE INFECTED WITH AN STD/STI AND THE TEST BE NEGATIVE (FALSE NEGATIVE) OR THE PERSON COULD BE FREE OF THE CONDITION (STD/STI) AND THE TEST BE POSITIVE (FALSE POSITIVE).  THESE EVENTS ARE RARE BUT WELL ESTABLISHED IN LABORATORY TESTING.  THE ONLY REMEDY IS REPEAT TESTING EITHER WITH THE SAME OR ANOTHER TEST METHOD.
  • SOME STATES HAVE REGULATIONS THAT REQUIRE LABORATORIES TO REPORT CERTAIN STDS AND/OR OTHER INFECTIOUS DISEASES ALONG WITH WHATEVER DEMOGRAPHIC INFORMATION IS AVAILABLE.  I UNDERSTAND THAT THE WEB SITE WILL PROTECT MY PRIVACY AND THE SECURITY OF ALL OF MY PERSONAL HEALTH INFORMATION AS DEFINED BY HIPAA (HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996) AND THE AMERICAN RECOVERY AND REINVESTMENT ACT OF 2009.  I ALSO UNDERSTAND THAT I AM RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF MY SELFCOLLECT ACCOUNT AND PASSWORD AND FOR RESTRICTING ACCESS TO MY COMPUTER OR CELL PHONE AND AM RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR UNDER MY ACCOUNT OR PASSWORD.
  • BY ACCEPTING THE TEST RESULTS ORDERED FROM SELFCOLLECT.COM, I VOLUNTARILY ASSUME ANY RISKS ASSOCIATED WITH THE COLLECTION AND SCREENING PROCESS.  IN ADDITION I HEREBY RELEASE AND HOLD HARMLESS THE LABORATORY PERFORMING THE TESTING AND ANY OTHER PERSONS OR ENTITIES ASSOCIATED WITH THIS COLLECTION AND SCREENING PROCESS FROM ANY AND ALL CLAIMS, RIGHTS AND CAUSES OF ACTION ARISING FROM ANY REAL OR PERCEIVED ADVERSE EFFECTS OR CONSEQUENCES IN ANY WAY CONNECTED WITH THE COLLECTION, TESTING, AND REPORTING OF TEST RESULTS OR SERVICES PROVIDED.
  • I UNDERSTAND THAT IT MAY BE NECESSARY FOR ME TO SEEK CARE FROM A QUALIFIED HEALTH CARE PROVIDER AND/OR TO SEEK FURTHER INFORMATION OR COUNSELING OF ANY FORM IF NEEDED.   I UNDERSTAND THAT THERE IS EXTENSIVE AND AMPLE INFORMATION AVAILABLE FOR ME TO REVIEW ABOUT ALL  STDS/STIS AT TWO WEB SITES:
  •         CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) WEBSITE AT HTTP://WWW.CDC.GOV
  •         THE AMERICAN SOCIAL HEALTH ASSOCIATION AT HTTP://WWW.ASHSTD.ORG

 

  • THE TESTING THAT I HAVE PERSONALLY AND VOLUNTARILY CHOSEN MAY REVEAL A TREATABLE BACTERIAL INFECTION REQUIRING TREATMENT BY A QUALIFIED HEALTH CARE PROVIDER.  IN CERTAIN STATES, AND UNDER CERTAIN CIRCUMSTANCES, TREATMENT MAY BE EXTENDED OR OFFERED TO YOUR PARTNER/PARTNERS.
  • I UNDERSTAND THAT THE RESULTS OF THIS TESTING AND ALL ASSOCIATED COLLECTION MATERIALS INCLUDING WRITTEN MATERIALS ARE FOR INFORMATIONAL PURPOSES AND NOT A SUBSTITUTE FOR MEDICAL CARE OR  EXAMINATION, TREATMENT, OR FOLLOW-UP.
  • I UNDERSTAND THAT THE TEST RESULTS FROM THIS WEB SITE WILL BE AVAILABLE TO ME ON LINE ONLY AND THAT IT IS MY RESPONSIBILITY TO EITHER DOWN LOAD, OR PRINT THESE RESULTS SHOULD I DESIRE TO RETAIN A PHYSICAL OR ELECTRONIC COPY.
  • THESE CONDITIONS OF USE REFLECT STATE LAWS.  BECAUSE OF VARIABLE STATE LEGISLATION, DEPENDING ON STATE OF RESIDENCE, IF ANY PORTION IS HELD INVALID OR UNENFORCEABLE, THE REMAINING CONDITIONS AND TERMS SHALL, NOTWITHSTANDING, CONTINUE IN FULL LEGAL FORCE AND EFFECT.
  • I AGREE AND UNDERSTAND THAT SELFCOLLECT, LLC CHARGES SALES TAX SPECIFIC TO THE STATE IN WHICH I RESIDE.  THE SALES TAX POLICY CAN BE REVIEWED AT: http://taxcloud.net/SalesTaxPolicy/?m=7DZansXWaE=
  • I UNDERSTAND THAT SELFCOLLECT, LLC DOES NOT PROVIDE INSURANCE BILLING SERVICES,  NOR DOES IT PROVIDE ANY INFORMATION REGARDING BILLING TO INSURANCE.  HOWEVER, I CAN TAKE IT UPON MYSELF TO BILL MY MEDICAL INSURANCE AT MY DISCRETION.
  • IN ACCEPTING THESE CONDITIONS OF USE FOR TESTING, I HEREBY CERTIFY AND AGREE THAT I HAVE READ AND UNDERSTAND THIS ENTIRE DOCUMENT, AGREEING TO ALL OF THE TERMS AND CONDITIONS.   THIS ACCEPTANCE FULLY REPRESENTS MY CONSENT FOR PERSONALLY SELECTING, PURCHASING, COLLECTING AND INITIATING LABORATORY TESTING OFFERED AT SELFCOLLECT.COM AND BY SELFCOLLECT, LLC.

Updated 7/21/2017